By John S. M. Bower, John N. Gripper, Peter L. Gripper and Dixon Gunn
Veterinary Practice Management, 3rd Edition Book PDF continues to provide an essential source of information on practice management. It gives straightforward guidance to veterinary surgeons setting up in practice for the first time as well as being invaluable to established practitioners and staff keen to improve the efficiency of their business. Those preparing for the Certificate in Veterinary Practice Management will find it particularly helpful.
Written by recognised experts in their field, Veterinary Practice Management now includes new chapters on veterinary nurse clinics, pharmacy management, management accounts and staff appraisals. There is also new material providing information and advice on partnership contracts, business marketing and health and safety.
Table of Contents
Author Biographies viii
1 Starting up in Practice 1 John Gripper
2 General Tips 7 John Bower
3 The Practice Premises 11 John Bower
4 The Pet Care Centre 17 John Bower
5 Client Meetings 19 John Bower
6 Involvement in the Local Community 23 John Bower
7 The Receptionist and the Nurse 26 John Bower
8 Veterinary Nurse Clinics 35 John Bower
9 The Veterinary Surgeon 39 John Bower
10 Staff Motivation 45 John Bower
11 Staff Training 49 John Bower
12 Staff Appraisal 52 John Bower
13 Interview Techniques 57 John Bower
14 Partner’s Responsibilities 60 Dixon Gunn
15 Retirement 66 John Gripper
16 The Practice Manager 73 John Bower
17 The Practice Manual 79 John Bower
18 Business Marketing 87 Peter Gripper
19 Record Keeping 97 Dixon Gunn
20 Stock Control 102 Dixon Gunn
21 Computers in Practice 107 Peter Gripper
22 The Business Plan 116 John Gripper
23 Understanding Practice Accounts 121 John Gripper
24 Budget Forecasts and Performance Monitoring 134 John Gripper
25 Capital Budgeting 138 John Gripper
26 The Ins and Outs of Cash Flow 143 Dixon Gunn
27 Management Accounts 151 Dixon Gunn
28 Construction of a Fee 158 Dixon Gunn
29 Securing Income 162 Dixon Gunn
30 Buying a Property 166 John Gripper
31 A Tax on Income 173 Dixon Gunn
32 Value Added Tax 177 John Gripper
33 PAYE and National Insurance 182 John Gripper
34 Insurance and Pensions 186 John Gripper
35 Pharmacy 194 Peter Gripper
36 Health and Safety and COSHH (Control of Substances Hazardous to Health) 201 Peter Gripper
37 Employment Law 208 John Gripper
38 Limited Companies 216 John Gripper
39 Buying and Selling a Partnership 219 Dixon Gunn
