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HomeGeneral BooksPractice ManagementVeterinary Practice Management: A Practical Guide

Veterinary Practice Management: A Practical Guide

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Veterinary Practice Management: A Practical Guide Pdf Download

By Georgina Stutchfield and Maggie Shilcock

Veterinary Practice Management: A Practical Guide provides all the practical tips for managing and improving the financial performance of a veterinary practice. Mandatory reading for all owners and veterinary practice managers, it also proves indispensable for commercial veterinary companies and independent outlets alike as well as for all members of the veterinary practice team and representatives who visit veterinary practice managers.

Features

Features:

  • Helps the new manager whether from a veterinary background or elsewhere
  • Includes issues around staff recruitment and training, recommending specific pet insurance to clients, new RCVS standards, RCVS Code of Professional Conduct and Medicines Regulations
  • Contains new information on energy and environmental waste management both essential to modern practices
  • Relates theory to practice through practical advice and top tips
  • Provides essential reading for all those taking practice management examinations or continuing professional development courses
Table of Contents

Table of Contents:

  1. Veterinary Practice: How and Why It Is Changing

  2. The Management of Veterinary Practices

  3. What Is a Veterinary Practice Manager?

  4. Moving into Management โ€“ What Makes a Good Manager?

  5. Managing Yourself

  6. Business Planning

  7. Managing Human Resources: The Importance of Staff, Recruitment and Discipline

  8. Principles of Employment Law

  9. Human Resources: Teamwork, Communication, and Managing Change

  10. Human Resources: Training and Appraisals

  11. Client Care

  12. Sales and Marketing

  13. Understanding Financial Accounts

  14. Management Accounts and Financial Planning

  15. Stock Management

  16. Pricing of Fees and Products

  17. Information Technology

  18. Office Management

  19. Premises Management

  20. Health and Safety

  21. Pharmacy and Dispensing

  22. Statutory and Ethical Aspects of Practice

  23. The Future of Practice Management

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