back to top

โณ Limited-Time Offer: Get Lifetime Membership With One-Time Payment โ€” Free Updates!

Never Miss A New Book
Sign Up Now
HomeGeneral BooksEssentials of Veterinary Practice, an Introduction to the Science of Practice Management

Essentials of Veterinary Practice, an Introduction to the Science of Practice Management

-

Essentials Of Veterinary Practice, An Introduction To The Science Of Practice Management Pdf Download

By Philippe Moreau and Richard Nap

Essentials of Veterinary Practice is a richly illustrated, practical reference book on management concepts relevant to any member of the veterinary healthcare team interested in mastering those crucial business skills that are the real success drivers of the veterinary profession โ€“ and career progression.

The key topics covered are divided into six main sections:

  1. Practice Management in Perspective
  2. Offering Customer Service
  3. Building Relationships
  4. Getting Your Message Across
  5. Working Effectively as a Team
  6. Practice Finances.

The reader will find easy to apply information, whether a practice owner, an associate, a manager, a recent graduate or student, or indeed any team member working in a successfocused veterinary practice. We trust our book will help you to make improvements in your daily procedures, resulting in higher job satisfaction, better team performance and improved business results.

Table of Contents

Table of Contents:

Section 1

  • Practice Management in Perspective

Section 2

  • Offering Customer Service

Section 3

  • Building Relationships

Section 4

  • Getting Your Message Across

Section 5

  • Working Effectively as a Team
  • Contents
  • Foreword and Introduction
  • The evolution of the veterinary profession
  • What is practice management?
  • Getting started
  • Clinical veterinary services
  • Retailing and merchandising
  • The family/pet bond
  • Knowing your clients
  • Basic communication concepts and techniques
  • Marketing in the clinic โ€“ communication
    tools
  • Communication tools outside the clinic
    Staff and team management
  • Time management
  • Organisation in your clinic

Section 6

  • Practice Finances

Section 7

  • Conclusion
  • Setting the fees
  • Financial indicators
  • Epilogue and Conclusion
  • Further reading
  • Acknowledgement

Get This Book

This Book is Available for Premium Members

Become a Premium Now, Lifetime Deal!